TERMS & CONDITIONS


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SALES POLICY

Possession of an Aurora price list does not constitute authority to purchase and/or sell products contained within. Aurora Storage has the right to refuse any purchase order.

GLOSS-TEK™ COLORS

Aurora Storage Products are coated in Gloss-Tek™; an eco-friendly, non-emissive textured powdered coat. There are 32 standard colors; custom colors are available and are subject to longer lead time and an additional charge. A metal color chip of the special color is necessary for paint matching.

NOTE: Even with metal sample matching, shading and gloss can vary. Be careful when matching new equipment to product of the same color that has been in the field for several years. Product closely exposed to fluorescent lighting or sunlight can fade. If a perfect match is required, forward a sample to Customer Service.

WOOD-TEK PRODUCT

Orders in non-standard Wood-Tek stain and wood species require a stain match and approval. Special caution must be given to matching new product to product which has been in the field for several years. Product exposed to sunlight or fluorescent lighting can fade or darken. Aurora Storage will not guarantee or be responsible for the character of wood including natural variations in color, grain, and texture.

TERMS OF PAYMENT

Net 30 days from date of invoice. We accept Visa and MasterCard.

WEIGHTS

Weights are not intended to be used for structural load bearing calculations. Shipping weights can be obtained from Quik-Quote or by consulting Aurora Customer Service.

SPECIFICATIONS

Subject to change without notice.

DISCONTINUED ITEMS

We reserve the right, without notice, to discontinue the manufacture and sale of any items within our product lines.

FREIGHT POLICY

Aurora Storage offers multiple freight options. Ships Class 70, F.O.B., Aurora, IL 60506.

  • Third Party, F.O.B. point of destination
  • Collect, F.O.B. point of destination
  • Prepaid and add, F.O.B. point of origin
  • UPS shipments prepaid and add actual cost
  • PRIME Program (Positive Rate Information and Management Equalizer)

Normal delivery is dock-to-dock. Special requests are subject to additional charges. Routed shipments must be picked up within 48 hours of notification.

TITLE TO MERCHANDISE

Title passes to the buyer upon delivery to the carrier F.O.B. Factory. Risk of loss transfers at shipment.

  1. File freight claim with carrier.
  2. Place new purchase order with Aurora Storage.

ORDER CHANGES

Changes after 5 days from first acknowledgment are subject to a $100 change order fee per change. Delivery date may be reassigned.

CANCELLATION CHARGES

Orders cancelled after 5 days are subject to a 20% charge of the net order amount.

SPECIAL ITEM CHANGES OR CANCELLATIONS

Non-standard or specially designed products may not be changed, canceled, or returned for credit.

DAMAGE IN TRANSIT

CAUTION: Clear receipt relieves carrier and Aurora Storage of responsibility. Concealed damage must be reported within 24 hours. Freight claims are the consigne